Privacy Policy
How we collect, use, and protect your information
Last Updated: December 5, 2025
AI ADVANTAGE ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for a workshop or event
- Subscribe to our newsletter or mailing list
- Fill out a contact form
- Make a purchase or payment
- Join our membership programs
This information may include:
- Name
- Email address
- Phone number
- Payment information (processed securely by our payment provider)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This information is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Process registrations and deliver workshops and services
- Send confirmations, updates, and administrative messages
- Respond to inquiries and provide customer support
- Send marketing communications (with your consent)
- Process payments and prevent fraud
- Improve our website and services
- Comply with legal obligations
3. Third-Party Services
We use trusted third-party services to operate our business:
Payment Processing
We use Stripe to process payments. Your payment information is transmitted directly to Stripe and is not stored on our servers. Stripe's privacy policy can be found at stripe.com/privacy.
Email Marketing
We use MailerLite to manage our newsletter and email communications. Their privacy policy can be found at mailerlite.com/legal/privacy-policy.
Website Hosting & Forms
Our website is hosted on Netlify, which processes form submissions. Their privacy policy can be found at netlify.com/privacy.
Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
4. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- AI ADVANTAGE
- Carol Chenot
- Email: [email protected]
- Phone: 805-400-0017
- Location: Arroyo Grande, CA